Do my guests need tickets?

No tickets are needed.  The event is general admission, arena seating.

How do I request accessible seating and/or parking?

Family and friends attending graduation events who may require special accommodations should contact Tiffani Ashline, Director of Student Accommodations and Support Services, directly at 413-265-2333 or

How long is the ceremony?

The length of the ceremony varies from year to year based on the speakers and the number of graduates.   Please plan on the ceremony lasting approximately 3 hours.   It should be concluded by 1:00 p.m.

How many guests can attend?

There is no limit to the amount of guests that can attend commencement.   It is non-ticketed open seating event.

If I cannot make it to commencement, when do I receive my diploma?

If you are a Spring graduate and cannot attend commencement, you can pick up your diploma from the registrar’s office any time after commencement has taken place. If you need additional arrangements or have any questions, you may contact the registrar’s office at

Is the ceremony being live streamed?

Yes, the ceremony will be live streamed on the Elms Commencement webpage starting at 9:30 a.m. with the Processional into the MassMutual center.

When should I arrive at the MassMutual Center?

Graduates should arrive in the staging area of the MassMutual Center no later than 8:30 a.m.    This allows the graduates time to line up in for the Processional into the arena that begins promptly at 9:30 a.m.

Where can I park?

Parking is available in the Civic Center Parking Garage located on Bruce Landon Way, as well as at other parking lots near the MassMutual Center.